Preguntas Frecuentes

Where are we?

The Argentine Republic, constituted by 23 provinces, is one of the South American countries. Its capital, Buenos Aires, seduces a great number of visitors from all corners of the planet. The obelisk, tango, asado (grilled meat) and the typical gaucho from the pampas, are only part of the great attraction that our country awakens.
The region called Patagonia includes the provinces of Neuquén, Río Negro, Chubut, Santa Cruz and Tierra del Fuego and combines all necessary characteristics to be catalogued as the main tourist destination. The main cities are linked by paved roads, and a great network of air and ground transport. There are small towns and big cities that offer a number of activities to be enjoyed. Among them we can mention: San Carlos de Bariloche, San Martín de los Andes, Esquel, El Bolsón, Trelew, Puerto Madryn and El Calafate.
The province comprises Isla Grande of Tierra del Fuego and adjacent islands; the Argentine islands of the South Atlantic (among others, Malvinas, Georgias and Sandwich del Sur) and the Argentine sector of Antarctica (archipelagos of Orcadas del Sur and Shetland del Sur). {/slide}

Why Ushuaia?

Ushuaia is the capital of the province and seat of the Executive, Legislative and Judicial Power. The city has an important port that operates commercially and for tourists and an international airport with the most modern security equipment that guarantees safe operations beyond climatic conditions.
At the educational level, there are establishments of all levels, public and private, and also the possibility of University careers. The health services, also public or private, satisfy the population demand where children represent a high percentage.
With a little more that 100 years of existence, Ushuaia offers not only a rich history to be discovered, but also invites to share its forests, mountains and crystal clear rivers, transmitting that magic that can be generated at the end of the world. Town, village, vigorous city. To get acquainted with it is like reaching the end of the world but at the beginning of everything. Land of legends and adventure, it is an inevitable attraction for those who inexorably wish to reach the end of the map and the beginning of adventure.

How to get there

The customary point of entry to the country is Buenos Aires, important capital with flight connections to the most important cities in the world. There are several daily flights to Ushuaia (non-stop: 3 hours or with stopovers: 5 hours). You can reach Ushuaia from other cities like Córdoba, Mendoza and all the provinces of Patagonia.
For those who prefer land transportation, the main route is Nº 3, a paved road in almost its entirety. To enter Tierra del Fuego, you have to cross the Magellan Strait, which means you have to cross to Chile. This crossing is done by ferry. There is a crossing point at Primera Angostura (leaving from Punta Delgada in the continent towards Bahía Azul in Isla Grande) with a duration of 20 minutes. Our offices will provide you with schedules. Another option is from the Chilean city of Punta Arenas (in the continent) towards Porvenir (in Isla grande) with a duration of two and a half hours. Continuing on route No. 3, again in Argentine territory, you will go through the cities of Río Grande and Tolhuin to arrive in Ushuaia.
At present, the cities of Río Gallegos (Santa Cruz) and Ushuaia are connected  by a bus service.

What documentation do I need?

Argentineans need to take the identity document (DNI, LE, LC or CI) and foreign tourists must carry their passports that will allow a stay of up to 90 days. Depending on the country of origin, in some cases a visa might be necessary. Minors not traveling with their parents should present their written authorization, signed by the provincial police or notary public (original and copy).

It is important to mention the existence of a strict control of the entry of perishable goods (meats, sausages, fruits and vegetables), since there is a sanitary barrier. On the other hand, if you are traveling with pets you must present a health certificate given by a veterinarian, validated by the SENASA (National Service of Agricultural Quality and Sanitation)

What are the working hours?

Banks are open from Monday to Friday from 10:00 to 15:00 hours. During weekends you can have access to ATM´s.
In the case of shops, they are generally open from Monday to Saturday from 9:30 to 12:30 hours and from 15:30 to 20:30 hours, although there are exceptions.
Restaurants open from 12:00 to 14:30 hours and from 19:00 to 23:30 hours. Most cafes are open until 3:00 hours. Nightclubs open as from midnight as well as discos. (Nightclubs open at midday during cruise season)
The main post office is open from Monday to Friday form 9.00 to 18.00 hours, while on Saturdays from 9:00 to 13:00 hours. You will find post offices at different locations in the city.
Argentina's time is -3:00 GMT time. During the months of December through March there is one hour difference with Chile.

What is the climate like?

Independent from the season of the year, the climate in Ushuaia tends to change from one day to the next and even during the same day. The average temperature in summer during the month of January is 9.6 °C and during the longest days it reaches almost to 18°C. In the fall (unique as to the colors in the forest) and spring, the weather is quite unstable. The lowest temperatures are experienced towards the end of July and beginning of August with an average of 1°C. Daylight in winter is only 7 or 8 hours long but the days can be clear and shiny. Between August and January there is an increase in the intensity of the winds.

What clothing should I bring?

If you are thinking of preparing your luggage and beyond taste and personal use, it is wise to bring a warm jacket due to the changing weather, a raincoat, sweater, sports shoes and/or trekking shoes to be used as needs arise. You could consider and umbrella although locals do not use it on a daily basis.

What is the monetary system like?

The official national currency is the Argentine peso. There are $ 0,05 to $1 coins and bills from $2 to $100. The exchange rate for the US dollar changes daily and you should check with a bank or money exchange. Most of the services and products can be paid for with different national and international credit cards.



How can I exchange money?

The most accepted currency by the local banks is the US dollar. The exchange of other currencies could be a bothersome process. In case of traveler checks, a commission has to be paid. In all cases, do not forget to previously check the exchange rate and commission to be paid. The same thing happens with credit cards, ATM´s are also available to get cash. Be sure you get informed with your bank before leaving home.

How about the telephone service?

You will find telephone boxes and Internet connection in every area of the city,
It is advisable to check the cost of a call from your hotel room, since there is an additional charge for this service. To make international collect calls you can get information at the Tourism Secretariat for a list of 0-800 numbers of different countries.

What do I do in case of emergency?

Dial 101 from any telephone to call the Fire Department, Police or ambulance. The telephone booths have a list of the main free telephones numbers.



How to get to downtown from the airport

On arrival to the local airport, you can ask for the assistance of the Tourism Secretariat personnel. There is no bus service to the city, so you will have to take a taxi or "remise" which is a transport service with a fixed rate that can be checked before contracting the service. In case of an inconvenient in either case, please take note of the vehicle plates.

Where can I get information?

The Tourism Secretariat of the Municipality of Ushuaia has three information centers that open 365 days a year, for those who visit us at:
- 674 San Martín St. corner of Juana Fadul
- Local tourist harbor
- Malvinas Argentinas International Airport

In any of these locations you can get information on hotel availability, excursion rates, lodging, gastronomy, car rental and events, among other services, not only of the city but about the most important destinations in the country and the Republic of Chile.
You will also be able to get detailed informative material in Spanish, English, French, Portuguese, German and Italian about different aspects related to Ushuaia and surrounding areas.

How do I move around Ushuaia?

It is possible to visit all tourist attractions with the services of bilingual guides, through authorized travel and tourism agencies, or travel by regular transport to certain strategic sites of the island (National Park, camping sites, chairlifts or ski centers). Another possibility is to rent a car in some of the authorized car rental companies.


What can I eat?

Different restaurants offer fish, seafood, pastas, pizzas, fast food and a great variety of meats.
Among the typical dishes you will find centolla, black hake, the asado and the not-to-be-missed "fueguino lamb" or "cordero fueguino a la cruz".